Sherry Smith

Sherry Smith
Director
ssmith6@tennessee.edu

Advancement Systems
B022-A Conference Center
600 Henley Street
Knoxville, TN 37996-4103
Telephone: (865) 974-0381
Fax: (865) 974-4250

 

User Account Help

Jump to:   Knoxville   |   Chattanooga   |   Memphis   |   Martin

ANDI Password Compliance

The ANDI upgrade that came online in late April, 2008 implements new password security standards that are designed to bring us into compliance with both State of Tennessee and UT policies on IT security. Your new ANDI password must:

  1. Contain at least one uppercase alphabetic character.
  2. Contain at least one lowercase alphabetic character.
  3. Contain at least one number.
  4. Contain at lease one special character (such as @, #, $, %, &, etc.)
  5. Be at least 8 characters in length.

For example:

  • Toastl# is not a valid password because it's only 7 characters long.
  • toastedl# is not a valid password because it doesn't contain an uppercase letter.
  • Toasted# is not a valid password because it doesn't contain a number.
  • TOASTED1# is not a valid password because it doesn't contain a lowercase letter.
  • Toasted1# is a valid password.

Your password expiration will be set to 180 days (the same as Outlook and your NetID). You will receive notice to change your password beginning 14 days from the expiration period. If the password has not been reset within 14 days, or you have tried and had 5 failed attemps, your account will be locked. At this point you should contact the ANDI help desk for assistance 974-4153 or andihelp@tennessee.edu.

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Knoxville Campus

Change ANDI Password

  • Log into ANDI
  • Click Favorites from the Home Page Navigation Tree
  • Click Change Password
  • Enter new Password

For more information please see Intro. To ANDI Web Access Part 1: Basic Demo-Bio Inquiry or contact the ANDI Help Desk at andihelp@utk.edu.

Email Account Management

Net ID Management

IRIS Support

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Chattanooga Campus

Change ANDI Password

  • Log into ANDI
  • Click Favorites from the Home Page Navigation Tree
  • Click Change Password
  • Enter new Password

For more information please see Intro. To ANDI Web Access Part 1: Basic Demo-Bio Inquiry or contact the ANDI Help Desk at andihelp@utk.edu.

Email Account Management

UTC ID/UTK Net ID Management

IRIS Support

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Memphis Campus

Change ANDI Password

  • Log into ANDI
  • Click Favorites from the Home Page Navigation Tree
  • Click Change Password
  • Enter new Password

For more information please see Intro. To ANDI Web Access Part 1: Basic Demo-Bio Inquiry or contact the ANDI Help Desk at andihelp@utk.edu.

Email Account Management

Net ID Management

IRIS Support

  • Memphis Contact - For ID/Password, Authorizations, and Workflow/Approval Assignments

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Martin Campus

Change ANDI Password

  • Log into ANDI
  • Click Favorites from the Home Page Navigation Tree
  • Click Change Password
  • Enter new Password

For more information please see Intro. To ANDI Web Access Part 1: Basic Demo-Bio Inquiry or contact the ANDI Help Desk at andihelp@utk.edu.

Email Account Management

Net ID Management

IRIS

  • Martin Contact - ID/Password, Authorizations, and Workflow/Approval Assignments

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